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Candidates for this exam are looking to demonstrate basic skills and fundamental knowledge of Microsoft cloud services. The exam can serve as a stepping stone to the Microsoft Certified Solutions Associate (MCSA) exams. It is recommended that candidates become familiar with the concepts and technologies described here by taking relevant training courses. Candidates are expected to have some hands-on
experience with Office 365, Microsoft Intune, firewalls, network topologies and devices, and network ports.


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Understand the Cloud

Describe cloud principles and delivery mechanisms.
Describe cloud security requirements and policies.
Describe how a cloud service stays up to date and available.
Describe the different types of cloud services.

Identify the requirements and dependencies for using Office 365 and Microsoft Intune.
Select a cloud service plan.
Sign up for cloud services.
Set up the initial configuration of cloud services.


Create users and groups and assign services and licenses.
Assign permissions in Office 365 and Microsoft Intune.
Monitor service health in Office 365 and Microsoft Intune

Configure Microsoft Exchange Online.
Configure Microsoft SharePoint Online including OneDrive.
Configure Microsoft Lync Online.
Configure Microsoft Intune.


Resolve sign-in and Office Application installation issues.
Resolve email and calendar issues.
Resolve SharePoint and OneDrive issues.
Resolve Lync issues.